Privacy Policy

Privacy Policy

1. Who We Are
Sonnet Communications Ltd is the data controller responsible for your personal data.

2. What We Collect
We may collect:

  • Name
  • Address
  • Email
  • Phone number
  • Personalisation details (e.g. engraving text)

3. How We Use Your Data
We use your data to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Improve our services

4. Legal Basis
We process your data under:

  • Contract (to fulfil orders)
  • Legitimate interests (improving services)
  • Legal obligations

5. Data Sharing
We may share your data with:

  • Payment providers
  • Delivery couriers
  • Shopify platform providers

6. Data Retention
We retain your data only as long as necessary for legal and operational purposes.

7. Your Rights
You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Object to processing

To exercise your rights, contact: info@giftik.co.uk

8. Security
We take appropriate measures to protect your data.

9. Cookies
We use cookies to improve your browsing experience. See our Cookie Policy.

10. Contact
info@giftik.co.uk